When pediatric patients are discharged from the hospital, they often do not have a point of contact to manage their case in an outpatient setting. Often, their pediatrician or primary care physician is not fully equipped to handle their case and they are unable to coordinate all of the appropriate care that they need for themselves. In some cases, patients with chronic conditions begin to see their specialist as their primary care doctor, which places an additional burden on both the doctor and patient. Additionally, patients often have trouble finding the right specialist for themselves, depending on the severity of their case. Because of this, many patients have difficulties following up with the proper care, adding to the growing problem of recurring hospitalizations. Studies in other population groups such as adults with chronic illnesses have shown that with proper case management, patients are better able to cope with and self-manage their own health care and treatment options, therefore increasing the patient’s quality of life  and placing a lesser burden on hospital and the healthcare system in the long term.
In order to help patients navigate through their own care, they can utilize a new platform designed to increase their access to specialists and case management. This Case Management platform leverages artificial intelligence (AI) to assist patients and their caregivers in managing the patient’s ongoing care, by helping a patient match with the right physician. The platform catalogs physician’s specializations and success rates with specific diseases and procedures, allowing patients to align with doctors who are best able to address the case’s unique intricacies, along with psychographic information such as personality type, character traits, and patient reviews. With the overall well-being of the patient in mind, the platform acts as a long-term record of patient history and symptoms. By entering case details, patients would have access to credible databases with more information on their diagnosis and would be able to connect with third-party providers in order to locate the necessary resources.
The platform would allow pediatric patients and their families an improved access to specialists, ultimately improving patient outcomes and quality of life. In the age of growing information and patient empowerment, this platform would enable patients to follow the wave of transparency.
Source:  Seehusen, D. A., & Raleigh, M. F. (2014, October 01). Effectiveness of Outpatient Case Management for Adults. http://www.aafp.org/afp/2014/1001/p481.html
ROBOTIC TECHNOLOGY & VIRTUAL ASSISTANTS
Author: Rasneek Singh
Status: Project Concept