Rad AI has announced a partnership with Cone Health, a not-for-profit healthcare network serving patients in Guilford, Alamance, Rockingham, Forsyth, Randolph, and surrounding counties in North Carolina, to leverage and enhance Rad AI’s Continuity platform for care coordination.

Using AI-driven automation, Continuity ensures that appropriate patient follow-up is communicated, ordered, scheduled, and completed. This improves patient outcomes, reduces health system liability, and creates new margin for health systems and radiology practices. Continuity integrates directly into a health systems’ EHR, and its platform also works seamlessly with outpatient imaging centers.

Michael Gilliam, director of radiology at Cone Health’s Annie Penn Hospital, said:

“Rad AI Continuity provides a transformative approach to perhaps one of the most vexing patient care problems – how to effectively identify, track, and prompt the appropriate completion of best practice recommendations (BPRs) included within radiology reports. Not only does Continuity close the loop on follow-up recommendations, it detects when significant incidental findings require BPRs that weren’t mentioned, helping to increase report accuracy and ensure appropriate patient follow-up.”

Mary Jo Cagle, MD, chief executive officer of Cone Health, said:

“We have seen how critical it is to close the loop on significant incidental findings and what a challenging problem it is to address using our currently available resources. By automating the majority of steps related to patient follow-ups, Rad AI removes those manual tasks from our clinical team and gives them back more time to focus on caring for their patients.”

Dr Jeff Chang, Co-founder and Chief Product Officer at Rad AI, said:

“Continuity is the only solution on the market that handles all types of freeform and consensus guideline recommendations, and assesses clinical appropriateness based on the health system’s preferences. Continuity’s ability to streamline communication, physician ordering, and patient scheduling increases the rate of appropriate follow-up imaging and referrals from an average of 25% at most health systems, up to 70-75%. Cone Health is a national leader in quality, service and cost, and we believe Rad AI Continuity will help Cone Health further expand its leadership in these areas. Our organizations share a passion for delivering exceptional care for all patients and reducing the burden on care teams, and this partnership furthers our combined mission.”